Terms

Terms and Conditions

Welcome to Buransh Bistro (“we,” “our,” “us”). By accessing or using our website www.buranshbistro.com and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or visiting our bistro.

  1. Acceptance of Terms
    By accessing this website, placing an order, making a reservation, or using any services provided by Buransh Bistro, you signify your agreement to these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must discontinue use of our website immediately.
  2. Changes to Terms
    We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.
  3. Use of the Website
    You must be at least 18 years old (or have parental/guardian consent) to use this website.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the bistro or the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

  1. Intellectual Property
    All content on this website—including text, graphics, logos, images, audio clips, digital downloads, and data compilations—is the property of Buransh Bistro or its content suppliers and is protected by international copyright and intellectual property laws. You may not copy, reproduce, distribute, or republish any material from this site without our explicit written permission.
  2. Menu, Pricing, and Availability
    All descriptions, menus, pricing, and availability of food, beverages, and services displayed on our website are subject to change without notice.

While we strive to ensure that all prices and details on the website are accurate, errors may occur. If we discover an error in the price of any item you have ordered, we will inform you as soon as possible.

We reserve the right to modify or discontinue any menu item, service, or event at any time without liability.

  1. Reservations, Orders, and Cancellations
    Table Reservations: If you make a reservation through our website or phone, we hold tables for a grace period of [e.g., 15 minutes]. Please notify us of any cancellations or delays as early as possible.

Online Orders/Deliveries: If online ordering or delivery is facilitated through the site, all orders are subject to acceptance and availability. We reserve the right to refuse service or cancel orders at our discretion.

  1. User-Generated Content and Reviews
    If you submit reviews, comments, photos, or feedback to our website or social media pages, you grant Buransh Bistro a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display such content. You agree that your content will not be defamatory, illegal, offensive, or infringe upon the rights of any third party.
  2. Limitation of Liability
    Buransh Bistro provides this website on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the site or the information, content, or materials included.

To the fullest extent permitted by law, Buransh Bistro shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the website or our physical premises.

  1. External Links
    Our website may contain links to third-party websites or services (such as delivery partners, social media platforms, or map services) that are not owned or controlled by Buransh Bistro. We assume no responsibility for the content, privacy policies, or practices of any third-party sites.
  2. Governing Law
    These Terms and Conditions shall be governed by and construed in accordance with the laws of india, without regard to its conflict of law provisions. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts located in India.

Contact Information:-
Name:- KIRAN KAUSHAL

Buransh Bistro Café & Restaurant
Kareri Area, near Dharamshala
Himachal Pradesh, India

Phone: 8438707885
Email: BuranshBistro@gmail.com

PRIVACY POLICY:-

At Buransh Bistro (“we,” “our,” or “us”), accessible via www.buranshbistro.com, we are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a reservation, place an order, or interact with our services.

  1. Information We Collect
    We collect information that identifies, relates to, or describes you directly or indirectly:

Personal Identification Information: Name, email address, phone number, and physical address provided voluntarily when filling out contact forms, booking a table, signing up for newsletters, or placing orders.

Reservation & Dining Data: Date and time of reservation, party size, dietary preferences, special requests, and occasion details.

Technical & Usage Data: IP address, browser type, operating system, referring URL, pages viewed, time spent on pages, and device information automatically collected via cookies and analytics services.

Payment Information: Payment card details or digital wallet information processed securely through third-party payment gateways when paying for orders or pre-bookings online (we do not store full payment details on our servers).

  1. How We Use Your Information
    We use the collected information for the following purposes:

To Provide & Manage Services: Processing table reservations, fulfilling online food orders, and managing customer inquiries.

To Improve Our Website & Offerings: Analyzing user trends to enhance website performance, menu offerings, and overall dining experiences.

To Communicate With You: Sending order confirmations, reservation reminders, updates, and responding to your feedback or customer support requests.

Marketing Communications: Delivering promotional newsletters, special event invitations, and seasonal menu updates (only if you have opted in to receive marketing communications).

Compliance & Legal Obligations: Complying with applicable laws, regulations, and legal requests.

  1. Cookies and Tracking Technologies
    Our website uses cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies: Necessary for basic website operations, navigation, and security.

Analytics Cookies: Help us understand how visitors interact with our Site by collecting anonymous usage statistics.

Preference Cookies: Remember your settings and preferences (e.g., location or language preferences).

You can choose to disable or manage cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of some features on our website.

  1. Sharing Your Information
    We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted entities under the following circumstances:

Service Providers: Third-party vendors who assist in operating our website, processing payments, managing table reservations, or delivering orders (e.g., payment gateways, delivery partners, IT service providers). These parties are obligated to keep your data confidential.

Legal Requirements: When required by law, regulation, legal process, or governmental request to protect our legal rights, property, or safety, or that of our customers.

Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business assets.

  1. Data Security
    We implement appropriate technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
  2. Third-Party Links
    Our Site may contain links to external websites, such as social media platforms, online delivery services, or mapping applications. We are not responsible for the privacy practices, policies, or content of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.
  3. Data Retention
    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or operational requirements, or resolve disputes.
  4. Your Rights & Choices
    Depending on your applicable jurisdiction, you may have the following rights regarding your personal information:

Access & Correction: Request access to or correction of the personal data we hold about you.

Deletion: Request the deletion of your personal information, subject to legal retention obligations.

Opt-Out: Unsubscribe from promotional email communications at any time by clicking the “Unsubscribe” link in the email or contacting us directly.

  1. Children’s Privacy
    Our website is not intentionally directed at children under the age of 13, and we do not knowingly collect personal information from minors without parental consent.
  2. Updates to This Privacy Policy
    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.

REFUND POLICY:-

NO RETURNS AND REFUNDS ARE AVAILABE FOR OUR PRODUCTS.

SHIPPING:-

ORDERS WILL BE DELIVERED WITH IN 30 -40 MINUTES.